[Video Link for Email/Other Subscribers - 21min]
Mike Barry, Head of Sustainable Retail at Marks & Spencer discusses their corporate responsibility initiative, Plan A, and addresses common challenges and wins for retailers who are on a path toward better business. From food, clothing, energy efficiency, carbon miles, fair trade, and more…the number of areas to address as part of a holistic sustainable retail operation and customer engagement plan is large.
While unfortunately there’s no slides to this video, Mike is very sharp and to the point. Worth listening to as a podcast
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