customer

Kano: Managing Innovation through Needs Classification

March 31, 2011

Writing for Customer Relationships and Applications – Denise Wilton

December 8, 2010

Intuit’s Approach to Integrating Sustainability – Rupesh Shah

November 4, 2010

Plan A, Because There is No Plan B – Mike Barry, Marks & Spencer

June 5, 2010

Yelp: Empowering Consumers with Local Knowledge (WOMM-U)

June 30, 2009

Designing Sustainable Retail Environments

June 25, 2009

Amazon Expands Packaging Feedback Program

April 16, 2009